THE ANSWERS YOU NEED
WHAT IS YOUR RETURN POLICY?
RETURNS
ALL SALES ARE FINAL DUE TO THE NATURE OF THE PRODUCT & SERVICE AS THIS IS A CUSTOM WIG SHOP FOR BOTH NEW AND LIGHTLY USED UNITS. Please read all information and watch additional videos linked in the product description before purchase. Please be 100% confident when ordering. I will be more than happy to answer any questions or concerns you have before purchase on my CONTACT page or at FOREVERCRYSSY@GMAIL.COM.
EXCHANGES
EXCHANGES ARE ONLY ALLOWED WHEN THE COMPANY IS AT FAULT OF SENDING AN INCORRECT ITEM. "Incorrect items" are described as sending the wrong color, texture, or cap style (sending a dome cap wig when you ordered an adjustable wig cap unit). Buyer’s remorse does not apply! So please be 100% confident before purchasing. WILL BE HANDLED CASE BY CASE.
You are allotted 3 days after receiving your items to contact us with any purchase discrepancies on my behalf (incorrect wig). All items sent in our error must be returned within 5 business days completely unaltered and with original packaging. NO EXCEPTIONS. Exchanges must be sent USPS PRIORITY MAIL/FEDEX/UPS WITH TRACKING AND REQUIRE SIGNATURE, IF APPLICABLE. I will gladly reimburse you all shipping and exchange fees due to OUR error. All returns and exchanges are NULL & VOID after 5 BUSINESS days.
faqs
WHAT PAYMENT METHODS DO YOU OFFER?
WE ACCEPT
PayPal and the following credit cards: Visa, Master Card, Discover and American Express. All options are safe and secure.
SIZE GUIDE-CAP STYLE?
SMALL | 21-21.5 inch circumference
MEDIUM | 22-22.5 inch circumference
LARGE | 23-24 inch circumference
RECOMMENDED CAP STYLES
MESH DOME CAPS(BREATHABLE AND UNABLE TO BE ADJUSTED- TIGHT BAND THAT ALLOWS A SNUG FIT)
SMALL | 21-21.5 inch circumference
MEDIUM | 22-22.5 inch circumference
GLUE-LESS LACE CAP/ADJUSTABLE MESH CAP(INCLUDES AN ADJUSTABLE ELASTIC BAND)
SMALL | 21-21.5 inch circumference
MEDIUM | 22-22.5 inch circumference
LARGE | 23-24 inch circumference
ALL UNITS CAN INCLUDE COMBS AND ELASTIC BANDS ADDED IF REQUESTED.
TO VIEW ALL FAQS, CLINK THIS LINK
contact me.
Need to contact me about something? Reach out, I'd be happy to hear from you.
ForeverCryssy.com is a trendsetting Online Shop, offering first-rate products and exceptional customer service to shoppers from the comfort of their own homes. We’re a business made up of innovators and forward-thinkers, with the drive and wherewithal to constantly update and improve the wig experience. Our goal is to provide the products on the market.